Pet Health Centre

From the latest reviews available, owners most often point to

• •Routine neutering/spaying with smooth recoveries described in detail (including a “side incision” that “healed beautifully” in ~10 days for one cat).
• •A mixed picture on reception/front desk: some reviews say reception are “lovely” and can’t do enough, while others say “receptionist not so.”
• •One older review reports a problem reaching the clinic during an emergency (out-of-office not working), despite otherwise praising care.

Services

Based on the clinic website summary

• •Medical consultations (history-taking, clinical examination, and discussion of possible causes and diagnostic tests)
• •Preventative care: vaccinations, annual health checks, preventative medicines (including parasite control discussed during health checks)
• •Surgery, including neutering/spaying (also specifically mentioned in reviews)
• •Dentistry
• •Diagnostics & imaging (in-house)
• •Blood analysis / blood testing
• •Urinalysis
• •In-house infectious disease testing (FeLV, FIV, parvovirus listed)
• •Digital radiography (X-rays)
• •Ultrasonography (ultrasound)
• •Online consultation
• •Pet passport issuance (with microchipping and rabies vaccination requirements described on the site)

Emergency care (as stated by the clinic)

• •24-hour emergency service for clients of the clinic

People

• •Cian (named in a review; role not stated): described as “brilliant” along with the rest of the staff.
• •Team/reception (not individually named)
• •Some owners say the reception team are “lovely” and “can’t do enough.”
• •Other owners report the opposite (“receptionist not so”), indicating inconsistent experiences at the front desk.
• •Clinical care examples owners mention
• •Detailed post-op outcomes after spay/neuter: one owner reports their male cat was “back to his usual self the very next day,” and the female healed in about 10 days.

Reviews

4.9 stars from 208 reviews. - Post-op outcomes after neutering/spaying are described positively, with specific recovery timelines and incision healing mentioned.

• •Staff helpfulness and kindness is commonly noted (“helpful,” “caring and kind”), but there’s a clear split on reception experience (praised by some, criticised by others).
• •One reviewer reports an emergency access/communications issue (out-of-office not working) that led them to seek emergency care elsewhere, while still saying they planned to continue using the clinic due to the level of care.