
Knocknacarra Veterinary Clinic, located in Galway, Ireland, has established itself as a reputable veterinary service provider with a strong community presence. With a notable rating of 4.7 stars based on 419 reviews, the clinic is highly regarded within the community, reflecting a generally high level of satisfaction among its clientele.
The reviews reflect a mix of experiences. On the positive side, many clients praise the clinic for its compassionate and supportive staff. For instance, Saoirse Joyce commends the clinic for their compassionate handling of her dogs' end-of-life care, highlighting personalized gestures such as condolence cards that provided comfort. Similarly, Kevin Newton shares a life-saving experience where a complicated procedure on his dog Bella was expertly handled by Aidan, a staff member who left a lasting positive impression.
However, not all reviews are positive. Cassie reports a negative experience citing a lack of compassion and assertiveness from the vet, contributing to a decision to seek veterinary care elsewhere. Gabriel Bourke echoes concerns about pricing, describing a costly diagnostic experience that left them dissatisfied.
Despite these few negative accounts, the overall high rating suggests that the clinic consistently delivers quality care, which is further supported by numerous positive testimonials. The clinic does not publicly disclose pricing for its services, but reviews indicate that some clients find the costs to be on the higher side. Prominent figures such as Martin, who performed a successful spay surgery, and Aidan, who conducted a critical procedure, are frequently mentioned, indicating a skilled team that clients trust with their pets’ health.
Note: Showing the 5 most recent Google reviews out of 419 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
Ark was our vet’s for our last two dogs and they were honestly so lovely throughout each visit. Everyone at reception always greeted them as their own and the condolence card sent after each passing was honestly just such a lovely gesture. We hold it dearly on a little remembrance shelf for them both and it gives us such comfort seeing their little prints. The out of hours vet that helped us say goodbye honestly couldn’t have been any more accommodating and reassuring, it was appreciated so so much - he made us and junior feel as comfortable as possible when saying goodbye. Thank you!
2 months ago
Beyond terrible experience at this clinic. The vet was very abrupt and borderline aggressive in manner, not what you would expect when dealing with sick animals and distressed owners. Instead of listening and fact checking first, he immediately assumed an aggressive stance. No treatment was offered until I specifically asked for it, which felt like pulling teeth just to get the bare minimum of care. Because of that, we now have to pay again to be seen at another Veterinary in order to actually get the help our pet needs. Unfortunately, compassion no longer seems to be part of the culture here. We will not be returning and will only use our other Veterinary going forward, where the vets consistently go above and beyond for both pets and their owners, treating animals as family, as it should be.
5 months ago
Nice staff but charging us almost €900 for an ultrasound and a quick xray of our dying cat 🐈, just to tell us that Fibbs is dying, was not a great experience. We won't be coming back
a year ago
Top class Vets, Ivy had her Spay surgery with Martin in Mary's Road. It was hard to believe she even had surgery when she came home she was so happy. 3 month's on and hardly a trace of the scar, it was done so well. Thanks again
2 years ago
I was sent to Ark vets by my regular pet clinic who couldn't do a complicated intestinal procedure on my German Sheppard "Bella" and was met by Aidan the guy who carried out the procedure...long story short he saved her life and I'll be forever grateful! From my first visit to Ark to the final visit was all positive, very friendly staff who seemed very taken by my beautiful dog. A big thanks to everyone at Ark and I cannot recommend them highly enough...thanks for everything!!
