Glenina Vets – Vets in Claregalway
Clinic Overview
Glenina Vets is a small-animal practice that, based on client accounts, covers both routine care (e.g., vaccinations and neutering) and illness work-ups, with some owners describing them as offering a “personal service” compared with more corporate-style clinics (this is a reviewer’s comparison, not a stated ownership detail).
Glenina Vets is a small-animal practice that, based on client accounts, covers both routine care (e.g., vaccinations and neutering) and illness work-ups, with some owners describing them as offering a “personal service” compared with more corporate-style clinics (this is a reviewer’s comparison, not a stated ownership detail).
What stands out in the latest reviews is a mix of strong communication and efficiency for many clients—such as being “very quick to provide an appointment” for a cat with recurring cystitis and keeping an owner updated by phone throughout a dog’s treatment—alongside one detailed complaint about how a suspected open pyometra case was handled and communicated (including the recommendation to medicate for two weeks before surgery and the owner feeling blamed and distressed).
Concrete specifics mentioned include
- •Phone updates during treatment steps from a named vet (“Ronad”) and clear explanations of options.
- •Admin support completing an insurance claim form “in an efficient and timely fashion.”
- •Owners using the clinic for scheduled vaccinations (“shots”), neutering, and sick-pet visits.
- •A request from one cat owner for separate waiting areas for cats and dogs.
Services
Services and capabilities mentioned in the available information include
- •Routine preventive care: scheduled vaccinations (“shots”).
- •Neutering: mentioned by a long-term dog owner.
- •Sick-pet appointments and ongoing conditions: treatment/support for a cat with recurring cystitis, with the clinic described as quick to offer appointments.
- •Diagnostics mentioned indirectly: blood tests (“bloods”) referenced in the context of a dog’s illness care.
- •Reproductive/uterine infection case discussed in a review: a dog with suspected open pyometra; the review describes medication being advised prior to surgery and the owner seeking immediate surgery elsewhere (this is a single reviewer’s account and is disputed by implication via their outcome at another clinic).
- •Insurance paperwork support: staff completing an insurance claim form for a client.
People
- •Ronad (vet): One owner credits Ronad with keeping them informed by phone at each step of their dog’s treatment and taking time to explain everything clearly.
- •Unnamed older male vet (described as wearing glasses and having a beard): One reviewer reports a highly negative interaction during a pyometra-related visit, describing the vet as rude/blunt and saying they felt blamed; they also allege their dog was returned “all bloody” and that surgery was not scheduled immediately.
Reviews
Google rating: 4.7 stars from 332 reviews.
- •Communication during treatment: owners mention being updated by phone and having procedures/explanations talked through clearly.
- •Speed of access for appointments: one cat owner with recurring cystitis says the clinic is quick to provide an appointment.
- •Range from routine to urgent: long-term clients reference using the practice for vaccinations, neutering, and emergencies.
- •Admin efficiency: insurance claim paperwork completion is specifically praised.
- •Facility suggestion: one reviewer recommends separate waiting rooms for cats and dogs.
- •A serious negative account (conflict with the positive themes): one owner describes what they believe was inappropriate delay and poor bedside manner in a suspected open pyometra case, and says they obtained immediate surgery elsewhere with a good outcome.
Contact
Animals Treated at Glenina Vets
Animals We Treat
Farm Animals
Pricing at Glenina Vets
Opening Hours – Glenina Vets
Opening Hours
Hours
Reviews for Glenina Vets
Note: Showing the 5 most recent Google reviews out of 332 we track in total. Recent reviews may not be representative of overall sentiment.
Amanda Canavan
in the last week
The compassion and understanding of the vet was amazing. I was reassured with the advice I was given. I highly recommend them.
Marie Chazé
2 months ago
Great vets every time I got for my cats. Best vets i’ve been to in Galway. My cat has recurring cystitis and they’re always very quick to provide an appointment. When I go there, they’re very efficient but care about animals. Only recommendation would be to have separate waiting rooms for cats and dogs :)
Marie Chazé
a week ago
Great vets every time I got for my cats. Best vets i’ve been to in Galway. My cat has recurring cystitis and they’re always very quick to provide an appointment. When I go there, they’re very efficient but care about animals. Only recommendation would be to have separate waiting rooms for cats and dogs :)
Kristina Nikic
a month ago
I had a really bad experience here in 2023. My dog had an open pyometra and I was aware of it as I studied animal care. We were viewed first thing in the morning by the older male vet with glasses and beard. He practically gave out to me as my dog obviously wasn’t nurtured and told me she was going to pass away and it was my fault. I asked if I could get a surgery date as I know it’s a life or death situation and he told me no and said she has to be on medication for two weeks and then get a surgery and if she survived it. I walked out balling my eyes out and knew it wasn’t right with the dog handed back to me all bloody from the infection leaking out of her I was traumatised. I called Oran vets the next day and explained the situation and they viewed her and she got surgery straight away and she’s still alive and well now and it’s been nearly 2 years even when she was viewed for bloods they gave her back to me and cleaned her up . If I didn’t know anything about dogs or infections in general my dog who is 13 now wouldn’t be here with me today. The vet was very rude and blunt I explained I got the dog when I was 11 years old and my parent’s weren’t educated on dogs but he proceeded to blame me and told me my dog wouldn’t make it. A very traumatic experience in general and I won’t be returning there. Oran vets didn’t even talk about medication it was a operation straight away which how it should be done and not have the dog put on medication for two week and if it survives great if not oh well.. in the photo that’s her after her surgery alive and well and healthy.
Kristina Nikic
4 months ago
I had a really bad experience here in 2023. My dog had an open pyometra and I was aware of it as I studied animal care. We were viewed first thing in the morning by the older male vet with glasses and beard. He practically gave out to me as my dog obviously wasn’t nurtured and told me she was going to pass away and it was my fault. I asked if I could get a surgery date as I know it’s a life or death situation and he told me no and said she has to be on medication for two weeks and then get a surgery and if she survived it. I walked out balling my eyes out and knew it wasn’t right with the dog handed back to me all bloody from the infection leaking out of her I was traumatised. I called Oran vets the next day and explained the situation and they viewed her and she got surgery straight away and she’s still alive and well now and it’s been nearly 2 years even when she was viewed for bloods they gave her back to me and cleaned her up . If I didn’t know anything about dogs or infections in general my dog who is 13 now wouldn’t be here with me today. The vet was very rude and blunt I explained I got the dog when I was 11 years old and my parent’s weren’t educated on dogs but he proceeded to blame me and told me my dog wouldn’t make it. A very traumatic experience in general and I won’t be returning there. Oran vets didn’t even talk about medication it was a operation straight away which how it should be done and not have the dog put on medication for two week and if it survives great if not oh well.. in the photo that’s her after her surgery alive and well and healthy.
Maurice O Mahony
4 months ago
Joe Roche
2 months ago
Great care, great value. Personal service not like a corporate vets which others have migrated to.
Joe Roche
5 months ago
Great care, great value. Personal service not like a corporate vets which others have migrated to.
Geraldine power
7 months ago
I have used Glenina vets for years. It is a wonderful practice with very experienced vets. From the routine to emergency I have always gotten wonderful service. It is such a professional service. Well done to all involved . Top class service . Thank you all.
Walter Lee
9 months ago
I have used Glenina for many years for scheduled shots, neutering etc for my dog and always experienced a caring and efficient service. My dog was sick recently and this was my first time witnessing the illness treatment side of their service. My dog's care was attended to by Ronad who I have to say was amazing. She kept me informed by phone on all steps of my pet's treatment and took her time to explain everything clearly. I dealt with the admin side of the team also who completed my insurance claim form in an efficient and timely fashion. Well done!
